15 Leadership Lessons You Need To Know From A Local Banker Who Is Married To A Youth Minister
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In 2022, Brittany Cobb will celebrate 15 years of collaboration with Truist. From the early days when she couldn’t believe she was being paid to do a job she loved so much, until now she has had the opportunity to grow, thrive and lead others. Read on for its story.
Meet Brittany Cobb
Today, Brittany Cobb is Senior Banker for the State of Alabama and the Florida Panhandle. His role is focused on managing relationships with the bank’s wealthy families.
In this, she does the following:
- Help manage their banking and credit needs
- Effective partners to manage risk
- Provides investment education
- Financial and estate planning
When she started at Colonial Bank as an administrative assistant in July 2007, Cobb could never have imagined that she would be where she is now. Here is what happened.
A long and rewarding career at BB & T / Truist
In that first role, Cobb supported the Director of Retail Banking Services for the State of Alabama. In 2009, when BB&T acquired Colonial Bank, many new leaders came to the state and gave it the opportunity to meet many world-class leaders.
At the same time, the job she loved changed and no one knew exactly where she fitted the best since her entry into the bank was at the administrative level and she did not yet have any experience in banking. retail bank.
“I remember Josh Petty telling me that he wanted me to move on to the relationship manager role by working inside the branch. I said ‘Do you want me to go talk to the customers?’ I wondered if he knew what he was doing.
Although she had a lot to learn, Cobb found herself surrounded by some really good leaders who believed in her and pushed her out of her comfort zone. During the two years she worked in this role, she developed “a tremendous amount of ambition” (her words).
She spent the next year looking for opportunities and raising a hand for any advancement opportunities she could.
When Cobb finally got the opportunity to run her own branch, it was a small rural office, and she was basically a third person.
“Josh Petty was my retail banking manager at the time and I remember the words he said to me. He said: “This office is probably not going to be a high performing office, but you have to learn the basics of the job. And you better not finish last. Now go show me something.
Cobb walked into the office beaming with excitement and pride. She quickly learned that everyone there knew a lot more about operating a branch than she did, since they had been doing it since before she was born.
Learn more about Truist today.
Leadership lessons along the way
At this point, Cobb realized that she had to learn and devote her time to it.
“I wasn’t there to run an office. I was there to lead people as I had been led. Lead with servitude, humility, support and encouragement.
Since her office was an hour’s drive from home, she took advantage of all this time to learn all she could about leadership through audiobooks and podcasts.
Here are the 15 best leadership lessons from Cobb:
- Culture matters a lot.
- People remember how you make them feel.
- Character creates value. You have to treat people the right way. Character is an accumulation of your thoughts, habits, and priorities: what you think, what you do, and what is important to you.
- There is no substitution for the activity.
- People don’t work for organizations, they work for people and a purpose.
- It’s good to be a role player. And, sometimes, it’s best not to embarrass others if they can do it better than you.
- Leaders who want their teams to thrive can’t make sweeping statements and expect the person they were meant to hear.
- You have to be direct and clear in your communication, but you have to do it out of love.
- Genuinely caring about individuals and their families goes far beyond the tasks at hand.
- There are huge parallels between business, leadership, and your personal life.
- Everyone wants to win, but not everyone knows how to connect the day to day things you need to do to make it happen. Everyone wants to win at work, everyone wants to win as wife / husband, mom / dad, daughter / son, brother / sister, friend / colleague. But do your daily actions match what you say you want?
- It is crucial to have discipline, focus, and mental toughness when you are tired and discouraged because this is where real growth happens.
- The best way to improve yourself is through your mistakes. I continue to do a lot. Fortunately, the quality of my advice improves with every mistake I make. I made mistakes with the money and used them to advise my clients. I made mistakes in my relationships and used them to improve the quality of the mentorship.
- One of the most important things a leader can do is project a vision and lead change.
- Over time, leadership becomes less about you and your ambition and more about the positive impact you can have on the lives of those around you, whether at work, at home, at church. , at the grocery store or in a little league game.
Show love and kindness to the future generation of your community
Cobb’s husband is the youth minister at Harmony Baptist Church in Anniston. She enjoys working alongside her, remembering people from her youth who encouraged her and helped her understand life.
Together, the couple love to visit the local nursing home with their group of young people and talk to the residents of the memory care facility. Cobb knows firsthand what it’s like to care for someone with dementia after losing their mother-in-law to such an illness.
In this work, there have been times when her personal experience has helped her minister to other family members who have visited her since she had been in their place before.
As for the youngsters, they love spending time chatting with residents and singing with them.
A final word on the culture of Truist
“You can develop all of the corporate buzzwords to define what you want your culture to be at the organizational level. What we sometimes miss is that culture is determined by me and you. When you foster an environment of honesty, integrity, doing the right thing, responding to the needs of others … you will all of a sudden look up and realize that you have exactly what you need. ‘others are trying to create.
The goal of Truist is to inspire and build better lives and communities.
Cobb and the people she works with live by the following corporate values:
- Trustworthy – do the right thing, the right way, for the right reason
- Caring – every moment counts
- One team, we can do it all together
- Happiness – having a positive and enthusiastic attitude
“If you had told Brittany, 21, that I would have the opportunity to do what I do today, I wouldn’t have believed you for a million years. I kept saying yes to every opportunity that was given to me, thinking that I was not at all ready for it. What I was ready for was to serve in any capacity I needed. I am extremely fortunate to have been surrounded by people who care about investing in the growth and development of others.
Brittany Cobb, Registered Representative, Truist Investment Services, Inc. Representative of Investment Advisors, Truist Advisory Services, Inc.
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Services offered by the following affiliates of Truist Financial Corporation: Banking products and services, including loans, deposit accounts, trusts and investment management services provided by Truist Bank, member of the FDIC. Securities, brokerage accounts, insurance / annuities offered by Truist Investment Services, Inc. member of FINRA, SIPC and a licensed insurance agency, if applicable. Life insurance products offered on the recommendation of Truist Insurance Holdings, Inc. and its affiliates. Investment advisory services offered by Truist Advisory Services, Inc., Sterling Capital Management, LLC and affiliated investment advisers registered with the SEC. Sterling Capital Funds advised by Sterling Capital Management, LLC
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